Custom RAG-Based AI Solutions for UAE and Global Businesses
Teams are drowning in PDFs, SOPs, contracts, and tickets. Search is slow, chatbots hallucinate, compliance risks rise. That’s exactly where expert RAG-as-a-Service providers enable companies to securely connect LLMs with enterprise data. At Gravity Base, we help turn your internal documents, knowledge bases, and transactional data into a trustworthy AI answer engine with RAG-as-a-Service.
Prestigious Clients
Solutions Developed
Countries
Strong Team
Our RAG Development Solutions
We transform scattered documents, knowledge bases, and transactional systems with next-generation rag as a service pipelines that make your data think. At Gravity Base, our team designs custom RAG-based AI solutions that connect LLMs with your private data securely. This helps in reducing hallucinations, improving context-aware responses, and powering your workflows.
Managed RAG-as-a-Service
Fully managed RAG platform delivering ingestion, vector search, LLM orchestration, monitoring, updates. This reduces operational overhead while providing SLA-backed uptime, telemetry, and seamless support across cloud and on-prem deployments.
Custom RAG-Based AI Solution
Custom RAG applications built with domain-specific pipelines, custom parsers, and contextual retrieval layers, integrating SharePoint, These systems integrate with SharePoint, Confluence, CRMs, and data warehouses to deliver traceable, auditable, production-ready answers.
RAG Consulting & Design
Advisory services defining RAG versus fine-tuning strategies, index design, vector store selection, cost controls, and governance blueprints. This service ensures architectures to balance latency, accuracy, regulatory constraints, and scalability.
RAG Integration with Existing Products
Embed retrieval into CRMs, portals, SaaS applications, and search interfaces using APIs, SDKs, or widgets. This service ensures contextual answers appear where employees work, preserving workflows and reducing operational friction.
RAG Performance Tuning
Reduce latency and cost through optimized chunking, embedding strategies, index sharding, caching layers, and model routing. This service benchmarks, profiles, and tunes systems to deliver predictable performance at scale.
RAG Security, Compliance & Data Residency
Implement role-based access controls, encryption, VPC deployment, and row-level filtering. This service enforces UAE data residency, audit trails, least-privilege retrieval, and continuous compliance monitoring to meet strict regulatory requirements.
Multilingual RAG Solutions
Build native bilingual pipelines for Arabic and English, with support for additional languages. This service optimizes tokenization, embeddings, and retrieval to preserve meaning across dialects and mixed-language documents with measurable retrieval accuracy.
Hybrid RAG & Fine-Tuning
Design hybrid systems that combine retrieval with targeted fine-tuning. This service reduces hallucinations while improving domain precision and lowering operational cost by grounding models in fresh indexed evidence.
Hire a RAG Developer Today
Industries Served by Our RAG-as-a-Service Providers
With our proven track record in regulated industries, we help companies deploy secure, bilingual RAG solutions aligned with UAE’s AI vision. By offering prototype to production along with governance, monitoring, and trust, Gravity Base has become the best rag as a service partner for companies in UAE
Why Choose Us for RAG Development Services
Gravity Base’s Retrieval-Augmented Generation (RAG) combines the reasoning of LLMs with the grounding of your own data. Unlike standalone LLMs, our RAG uses your internal knowledge to generate precise, context-aware answers, minimizing hallucinations and maintaining compliance in sensitive environments.
UAE Enterprise Backing
Backed by Digital Gravity Group, our RAG solutions leverage extensive UAE enterprise experience. This ensures AI systems comply with local regulations, integrate seamlessly, and deliver trusted intelligence across departments consistently.
LLM & MLOps Expertise
Our team combines advanced LLMs, vector search, and MLOps expertise to build production-ready RAG systems. We optimize pipelines, fine-tune models, and monitor performance, delivering scalable AI workflows for enterprise demands.
Compliance-First Design
Every RAG system includes role-based access, encryption, audit trails, and UAE-specific compliance. Continuous monitoring and governance maintain security, reduce risks, and ensure AI answers are reliable, traceable, and fully policy-aligned.
End-to-End Systems
We provide complete RAG pipelines from ingestion, parsing, indexing, embeddings, orchestration, and monitoring. This ensures easy integration with apps, databases, and workflows, producing actionable insights across all business functions.
Proven Track Record
Gravity Base has delivered high-performing RAG solutions across UAE enterprises, enhancing search accuracy and operational efficiency. Clients trust our expertise to turn scattered knowledge into reliable, production-ready AI intelligence.
Production-Ready Delivery
Our RAG systems are designed for real-world use, featuring low-latency retrieval, monitoring, governance, and continuous tuning. AI workflows deploy, operate, and improve autonomously, ensuring sustained accuracy, reliability, and trust.
Our RAG Development Process
At Gravity Base, our RAG deployments combine deep expertise with advanced AI orchestration. From ingestion pipelines to vector search, LLM integration, and governance, every step ensures secure, scalable, and production-ready intelligence for your organization.
Discovery & Data Audit
Use Case Definition
Data Ingestion & Parsing
Vectorization & Indexing
Model Selection & Orchestration
Integration with Applications
Evaluation & Governance
Monitoring & Improvement
Case Studies of Our RAG Solutions
These are examples of how Gravity Base built custom RAG-as-a-Service systems, turning documents and knowledge into AI answers that drive real-world business impact.
“Before RAG, our teams wasted too much time searching PDFs, policies, and old emails. Gravity Base built a RAG solution that connects our SharePoint and internal folders to an AI assistant that gives answers with source references. When staff see exactly where the answer came from, they use it confidently. Productivity improved immediately across operations.”
“We work with legal and compliance documents, so hallucinations were a big concern. Gravity Base implemented a RAG system that answers only from approved documents and blocks any guessing. Every response is grounded and traceable, which is critical for regulated work. This allowed us to use AI safely instead of avoiding it. The governance layer is what made the difference.”
“Our customer support relied on outdated search tools that returned irrelevant results. Gravity Base deployed a RAG-based assistant connected to FAQs, SLAs, and contracts. Agents now ask questions in plain language and get accurate answers with document links. Handling time reduced, and consistency across responses improved. This directly impacted customer satisfaction scores.”
“We manage Arabic and English documents across multiple departments. Gravity Base built a bilingual RAG system that understands both languages properly, not just translations. Employees search in Arabic and still get correct results from mixed-language documents. This solved a long-standing knowledge gap inside the organization. Adoption happened naturally without training sessions.”
“Our engineering teams needed fast answers from technical documentation and runbooks. Gravity Base created a RAG-powered internal assistant grounded in our product docs and incident logs. Instead of searching manually, engineers now get clear, contextual answers during incidents. This reduced escalation time and improved operational response during high-pressure situations.”
Voices of Our Prestigious Clients
Partnering with Gravity Base means choosing a team that treats AI as infrastructure, not just marketing
FAQs
It turns your internal documents, tickets, SOPs, and knowledge bases into a trusted AI answer engine. Instead of guessing, your AI finally knows your company and responds with grounded, verified information.
LLMs guess. RAG retrieves. RAG connects the model to your actual data, reducing hallucinations and ensuring the answers reflect your policies, documents, and real context.
Yes. RAG dramatically lowers hallucinations because every response is backed by retrieved evidence. We also add guardrails, validation layers, and source citations for extra reliability.
Almost anything including SharePoint, Confluence, ERPs, CRMs, file servers, SQL warehouses, S3, helpdesk systems, portals, or legacy folders. If it’s text, structured, or semi-structured, we can connect it securely.
Yes. Most enterprises have fragmented, inconsistent repositories. We handle cleaning, deduplication, metadata enrichment, and intelligent chunking to ensure high-quality retrieval.
Absolutely. Everything is private, access-controlled, encrypted, and aligned with UAE regulations. Deploy on-prem, in your VPC, or in a UAE cloud region. No data leaves your trust boundary.
No. It’s delivered as fully managed RAG-as-a-Service as ingestion, updates, monitoring, and optimization is included. Your team just uses the system; we handle the intelligence.
Within 2–4 weeks. A full production deployment typically takes 6–10 weeks depending on complexity and integrations.
Yes. We build native bilingual retrieval pipelines and fine-tune chunking and embeddings for Arabic structures.
It can, but it doesn’t have to. RAG can augment, wrap, or fully replace outdated search. Most clients end up upgrading because RAG delivers faster, contextual, and personalized answers.
Through automated ingestion pipelines that sync updates from your existing systems. New policies, PDFs, or tickets flow into the index without manual effort.
RAG provides citations, sources, and reasoning steps. When employees see exactly where answers come from, trust grows naturally.
No. We enforce role-based access, row-level filtering, and zero-trust retrieval, so employees only see the content they’re permitted to access.
We continuously monitor retrieval quality, drift, latency, and user feedback and then iterate. RAG becomes a living system that improves with your organization.
Any business drowning in documents or operational knowledge: finance, healthcare, real estate, logistics, government, customer support, and engineering teams. If documents drive decisions, RAG accelerates them.
We combine LLM expertise, vector search mastery, enterprise integrations, bilingual capability, and strong UAE regulatory alignment. In short: reliable intelligence, not experimental prototypes.
Flexible. Pilot-based, usage-based, or fixed enterprise packages. We optimize retrieval and LLM calls to control cost without sacrificing accuracy.
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